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FAQ

Questions, answered honestly

Everything you might want to know before you upload a photo — what it costs, how far to trust it, and how we treat your privacy.

Is PlantHeal free?
Yes — the instant diagnosis is free. Snap a photo and you'll see what's most likely wrong, the visible signs, and the severity at no cost. We ask for your email only when you want to unlock the full step-by-step recovery plan.
How accurate is it?
PlantHeal reads the visible signs in your photo and matches them to the most likely causes — like an experienced grower giving a first read. It's a strong, fast starting point, not a lab test. A clearer, well-lit photo gives a sharper diagnosis, and for severe cases a local nursery or extension service is still worth a visit.
What plants does it work on?
It's built for common houseplants — pothos, monstera, snake plants, succulents, ferns, peace lilies, and the rest of the usual windowsill crowd. Because it diagnoses from visible symptoms rather than a fixed plant list, it works even when you're not sure exactly what your plant is called.
Do I need an account?
No account is needed to get your diagnosis. You can go from photo to answer in seconds without signing up. You only share an email if you'd like the full recovery plan saved and sent to you.
Is my photo private?
Your photo is used only to produce your diagnosis. It is not sold, published, or shared with other users, and we never attach your email or any personal details to analytics. We collect the minimum needed to give you an answer and improve the diagnosis.
Try it on your plant — freeNo account needed. Your photo, your diagnosis, in seconds.